Support

The Music Shop is owned and operated by Midi Spot. Your purchase of the contained products in this web site establishes a direct relationship with Midi Spot ApS (on-line seller) which assumes towards you all the responsibilities foreseen by the laws in force.

If you have problems with the Music Shop please contact rkcsupport@midispot.com
(Please send enquiries in English only)


How to load your purchased data in to E-50/60, E-80, G-70:

1. Connect the G-70’s USB port to your computer.
2. Press [MENU] > [USB DATA STORAGE] > [INTERNAL MEMORY].As soon as the connection has been established, the G-70’s display shows “CONNECTED” (USB DATA STORAGE page).
3. On your computer, open the “My Computer” window.There should be a “Removable Disk” entry that refers to the G-70’s internal memory.
4. Extract the contents of the Zip file to the “Removable Disk” icon (i.e. the G-70’s internal memory)
5. When all the content has been copied, terminate the USB connection using the tray icon at the right of your computer’s tool bar. The tray icon related to the USB connection looks like a green arrow on top of an electronic device. Leave the mouse pointer on this icon and wait for the “safely remove hardware” message to appear.
6. Using the left mouse button, double-click this icon to open a window that lists all hardware devices that are currently connected to that USB port. Select “USB mass storage device” and check at the bottom whether the device description refers to your G-70 (“G-70 mass storage device”).Click “Disconnect”, and in the next window “OK”, then wait for the message that informs you that you can disconnect the hardware. Click “OK” to close this window.
7. On the G-70, press the [EXIT] button or [DISCONNECT] field.
8. Disconnect the G-70’s USB port from your computer.

Updating of new Styles - and Music Assistant:

1. Press the button [STYLE]. A progressive bar shows the status of the operation.
2. Press the button [Music Assistant]. A progressive bar shows the status of the operation. NB. This operation takes some time. The new Music Assistant is now added in the Music Assistant List.